Being a web hosting customer can be embarrassing - you often have to cope with network downtimes and a miserable and sluggish customer service. On top of that, you need to log at least in two administration panels so as to administer your domains, billing transactions and your website itself. When we established Host Birds, we attempted to change all that.
A New Web Hosting Approach
The hosting Control Panel is the part of the web hosting platform that the customers see. And 90 percent of the web hosts out there utilize the same Control Panel - cPanel. We, however, regard cPanel as being time-worn and hard to work with - it simply gets in the way of our work. That is the reason why we arrived at the decision to build another hosting Control Panel - the Hepsia web hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain name and website management possibilities, so you can manage everything from one single place. Plus, it has a drag 'n' drop File Manager, so you won't need to use 3rd-party FTP software. Our tests have shown that the Hepsia web hosting Control Panel is 3 times faster than other hosting Control Panels! We have also created a hosting Control Panel demo account - you can see for yourself how the Hepsia web hosting Control Panel functions.
A Reliable Hosting Platform
Your web site must be accessible online. That is why we rely on powerful hosting servers driven by the powerful combination of Linux and Apache. We are also partnering with 4 excellent data centers where you can host your websites. This allows us to offer a ninety-nine point nine percent network uptime guarantee.
A Customer-Focused Approach
Last, but most definitely not least - we are there for you! We have Live Chat agents who are there to respond to all your pre-sale inquiries and to help you solve minor technical issues. We have an outstanding 24-7 customer service. We offer a 1-hour support ticket response time guarantee, but in the majority of situations our client care team reps reply to trouble tickets in less than twenty minutes!